From left to right: Teo Nie Ching, Deputy Minister for Communications of Malaysia; Rod Forter, Senior Director, Business Development, Qualcomm Technologies, Inc.; Neil Tomkinson, Chief Information Officer of U Mobile; Ehsanul Islam, VP Engineering & Managing Director of SEA, Australia & New Zealand at Qualcomm; Dato’ Sri Dr. Chee Hong Leong, Commission Member of Malaysian Communications and Multimedia Commission.
U Mobile and Qualcomm Services Ltd. have signed a Memorandum of Understanding to collaborate on enhancing real-time tracking and supply chain efficiency in Malaysia’s IoT market.
The collaboration will use U Mobile’s advanced network and the Qualcomm Aware Platform, which helps track devices and provides smart insights, predictions, and automation. This aims to create IoT solutions that improve visibility and security of assets, boost efficiency, and lower costs for businesses. The first focus will be on logistics and supply chain management solutions.
To encourage use of these solutions, the companies will develop marketing strategies for different industries. This includes sectors with valuable assets needing real-time tracking, like logistics, healthcare, and manufacturing, as well as fields where environmental factors affect product quality, such as pharmaceuticals, agriculture, and cold chain logistics. They will also target industries looking to improve efficiency through digital transformation, like smart retail, oil & gas, and government fleet management. Together, the companies will identify important examples with specific customers to demonstrate the advantages of their solutions.
“U Mobile is delighted to collaborate with Qualcomm Services to innovate IoT solutions that will enable smarter and more efficient supply chains. Our next gen network together with the Qualcomm Aware Platform will help ensure seamless performance through ultra-low latency and high-speed data transfer, enabling advanced automation. As Malaysia’s second 5G network provider, we also look forward to playing a critical role in spurring adoption of these solutions in the logistics sector and beyond and will collaborate with Qualcomm Services to develop go-to-market strategies and use cases for industry digitalisation,” said Neil Tomkinson, Chief Information Officer of U Mobile.
“We are thrilled to announce this collaboration with U Mobile to open up new opportunities for tracking valuable assets, goods and shipments across a wide range of industries,” stated ST Liew, VP & President, QC Taiwan, SEA and ANZ. “By leveraging our Qualcomm Aware™ Platform services together with U Mobile’s cutting-edge connectivity, enterprises will be able to easily integrate enhanced real-time location and monitoring capabilities, ensuring that they can gain additional insights into operational conditions, location and performance, and take proactive steps to maintain peak efficiency.”
The signing ceremony for the Memorandum of Understanding (MoU) took place at the Malaysian Pavilion during Mobile World Congress (MWC) 2025 in Barcelona, Spain. Neil Tomkinson represented U Mobile, while Ehsanul Islam, VP Engineering & Managing Director of SEA, Australia & New Zealand, represented Qualcomm. The event was attended by Teo Nie Ching, the Deputy Minister for Communications of Malaysia, and Dato’ Sri Dr. Chee Hong Leong, a Commission Member of the Malaysian Communications and Multimedia Commission.
Previously, the two organizations worked together on a project called TROLLEE P1, a smart shopping cart solution designed to improve the shopping experience for customers. They also collaborated on a 24-month healthcare program named Sistem Integrasi KeHidupan Antara Teknologi (SIHAT), which aims to provide telemedicine services for patients with diabetes and hypertension.