LG Malaysia has officially launched its inaugural LG Service Centre and Academy in Malaysia, located at Sungai Besi. This significant launch underlines LG’s steadfast commitment to enhancing customer service and satisfaction throughout the region.
The new facility integrates a service centre with an academy, thoughtfully designed to augment the skills and knowledge of LG’s sales agents and technicians. This dedication ensures the delivery of unparalleled service across LG’s extensive range of home and electronic products, striving to epitomise the ‘Life’s Good’ experience for every LG customer.
Beyond its servicing capabilities, the centre boasts a state-of-the-art showroom, presenting an extensive selection of LG’s cutting-edge products. From home entertainment systems to consumer electronic appliances, customers can explore the latest in technological innovations, experiencing firsthand the quality and craftsmanship that define LG’s offerings.
“Our new Service Centre and Academy in Malaysia symbolises our commitment to not only meeting customer needs but surpassing them. By investing in the advanced training of our staff and creating a space where customers can fully experience our showcased products, we are setting a new standard in customer care,” said Justin Choi, Managing Director of LG Malaysia.
With a forward-looking perspective, LG is committed to expanding its service network to enhance service efficiency and customer satisfaction. This initiative forms a part of LG’s overarching strategy to bolster its market presence and provide extensive service coverage, catering to the escalating demand and sales volume.
“This launch heralds the commencement of our endeavour to bolster LG’s presence and service capabilities across the nation. It reflects our continuous pledge to provide unparalleled customer service and support, ensuring that every interaction with LG products is not only positive but genuinely enriching. Our aim is to make ‘Life’s Good’ a tangible reality for our customers,” expressed Justin.
The new LG Service Centre and Academy is located at Lot A-G-19 & A-1-19, Razak City, 2, Jalan Sungai Besi, Sungai Besi, 57100 Kuala Lumpur.