Banks in Malaysia has officially recognised 68 outstanding bank employees for their vigilance and dedication in protecting customers from financial scams at the #JanganKenaScam Bank Heroes Recognition Event 2026. Collectively, these individuals helped prevent more than RM139 million in fraudulent transactions in 2025 through their efforts in identifying suspicious transactions, intervening in potential scam cases, and safeguarding customers from financial losses.
The Bank Heroes Recognition Event, now in its second consecutive year, is part of the #JanganKenaScam campaign, a nationwide scam awareness initiative launched in 2023 by The Association of Banks in Malaysia (ABM) and The Association of Islamic Banking and Financial Institutions Malaysia (AIBIM). Organised in collaboration with the Royal Malaysia Police (RMP), the event underscores the continued partnership between the banking industry and law enforcement in combating financial scams through coordinated prevention efforts, knowledge sharing, and public education.
Syed Ahmad Taufik Albar, Chairman of the National Taskforce to Combat Fraud and Group CEO of Community Financial Services, Maybank commends the dedication and vigilance of bank staff across the industry who continue to play a critical role in protecting customers against financial scams. “As personnel on the ground against financial crime, their swift actions and commitment have been instrumental in detecting suspicious activities and preventing fraudulent transactions before further losses can occur.”
“Their efforts, alongside the various security measures implemented by banks and financial institutions, contributed to a 46% increase in fraudulent transaction attempts successfully blocked in 2025 as compared to 2024. The total value of prevented fraudulent transactions also rose to RM1.19 billion, representing a three-fold increase year-on-year and reflecting the industry’s continued commitment to strengthening fraud prevention amid an increasingly sophisticated scam landscape,” he added.