Castrol Malaysia has officially introduced eHailing Heroes, a year-long programme created with the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) and Persatuan Pengguna Pengangkutan Awam Malaysia (4PAM) to assist e-hailing drivers with vehicle maintenance costs and improve passenger journeys during Visit Malaysia 2026 (VM2026).
The programme was announced at a press conference held at Rom 8 Studio and officiated by Yang Berusaha Encik Mohd Akbal Setia, Senior Director of Advertising and Digital, Tourism Malaysia, and Head of Secretariat for Visit Malaysia Year 2026.
For the first phase, eHailing Heroes will assist up to 3,000 e-hailing vehicles, starting with drivers in the Klang Valley, by offering subsidised Castrol MAGNATEC servicing, vehicle branding, and access to Castrol Auto Service workshops across the country. Drivers who complete 8,000 kilometres of verified mileage will receive an RM80 e-voucher for a Castrol MAGNATEC service package, which includes engine oil, oil filter, and labour, redeemable at participating Castrol Auto Service.
The launch comes as Malaysia mobilises its tourism ecosystem for VM2026. While destinations and attractions are central to the tourism conversation, e-hailing drivers increasingly connect travellers to airports, hotels, city centres, food spots, shopping areas, heritage sites, and local communities.
Yang Berusaha Encik Mohd Akbal Setia, Senior Director of Advertising and Digital, Tourism Malaysia, and Head of Secretariat for Visit Malaysia Year 2026, said: “Every day, eHailing drivers connect visitors to destinations, to culture, and to the warmth of the Malaysian people. A comfortable, safe and friendly travel experience directly contributes to how visitors perceive our country, and that perception shapes the success of Visit Malaysia 2026. So, when we invest in the welfare and capability of these drivers, we are investing in the image and future of Malaysian tourism, and a core part of preparing Malaysia for Visit Malaysia 2026. A strong visitor welcome starts with supporting the people who make that welcome happen.”
For Castrol, eHailing Heroes provides practical livelihood support through vehicle care. E-hailing vehicles endure long hours, high mileage, and frequent idling, making consistent maintenance essential for drivers.
Castrol MAGNATEC is ideal for urban driving, where engines often stop and start. Its intelligent molecules adhere to engine parts, forming a protective force field that offers 50% better protection against warm-up and restart wear*. This aligns with Castrol MAGNATEC’s promise of Non-Stop Protection From Every Start for e-hailing drivers.
Gan Wee Kiong, Market Sales Director, Castrol Malaysia, Singapore and Philippines, said: ” For ehailing drivers, a vehicle is more than transport. It is their workplace, their income source and the platform that allows them to serve passengers every day. That is why the product fit matters. Castrol MAGNATEC is built around Non-Stop Protection From Every Start, which speaks directly to the stop-start reality of e-hailing: long hours, repeated pick-ups and drop-offs, congestion, idling and high mileage. Through eHailing Heroes, we are using our product technology and service network to help drivers reduce maintenance pressure, keep their vehicles road-ready and continue earning with greater confidence.”
Ajit Johl, President of Persatuan Pengguna Pengangkutan Awam Malaysia (4PAM), said: “Passenger confidence depends on safety, reliability, service quality and the condition of the vehicles people use every day. E‑hailing is now part of the wider transport experience for Malaysians and visitors, which means driver welfare and vehicle readiness should not be treated separately. When drivers are supported with maintenance access and lower operating pressure, passengers also benefit through smoother and dependable journeys.”
eHailing Heroes enhances passenger journeys by offering subsidized servicing, access to nationwide workshops, and specially formulated engine oil for stop-start driving. To further aid vehicle owners, Castrol will provide a 10% discount on its passenger car engine oil range starting in August. This initiative aims to improve road confidence, vehicle readiness, and support drivers’ livelihoods, ultimately contributing to more reliable journeys and boosting local economies in Malaysia.
E-hailing drivers can register now at https://www.castrolezrewards.com/ehailinghero/home to secure their spot in the programme and start enjoying the benefits of subsidised servicing and vehicle support.