Great news for BMW car owners in Malaysia as Auto Bavaria, the largest authorised dealer representative for the premium automaker BMW in Malaysia has just launched “i-Service”. i-Service is a first-of-its-kind service for BMW vehicle owners, enabling their cars the service convenience of at their door step, by just booking for their service needs and necessities through Auto Bavaria mobile app.
An app to help owners to maintain their BMW car with ease
The Auto Bavaria app is currently available on Apple’s App Store and Google Play to download. This app enables customers to book their service appointments, check their vehicle service history, view the service progress, and make payments – all in one application. It also has a special ‘track & chat’ feature to track the location of the i-Service vehicle and chat with technicians to monitor the progress of their vehicle being serviced.
Customers can direct the i-Service vehicle to a location closest to them – be it at home or at the workplace within 40 kilometres radius from Auto Bavaria dealerships – to perform scheduled maintenance services including oil change, brake pad change, tyre change, tyre balancing and battery change, saving them a trip to the service centre.
Every i-service vehicle is equipped with the latest tools and equipment, manned by experienced and qualified technicians using only BMW genuine parts to ensure that we provide best-in-class service at a greater convenience to our customers. Customers can be assured of receiving cost estimates, including itemised costs for parts and labour beforehand, as Auto Bavaria continues to deliver on our promise of price transparency for customers to make informed decisions about the maintenance of their vehicles.
Only for Klang Valley area now
Auto Bavaria stated that only three i-Service vehicles will be roll out initially. These three service car will cater to prime areas in Klang Valley within 40 kilometres radius from Auto Bavaria dealerships. But fret not as Auto Bavaria will be expanding their i-Service in the near future.
The Auto Bavaria i-Service operates six days a week except public holidays, between 9am and 5pm from Monday to Friday, and 9am to 12pm on Saturday. With Auto Bavaria i-Service, we are always at your service. For more information, visit autobavaria.com or call Auto Bavaria Customer Care at 1300-133-338.