U Mobile is partnering with Pavilion Real Estate Investment Trust (REIT) to provide better 5G coverage inside buildings in busy areas of Kuala Lumpur. This partnership aims to improve indoor connectivity for smart building operations and works alongside the existing 5G network in these locations.
The plan includes Pavilion Kuala Lumpur, Pavilion Hotel Kuala Lumpur, Pavilion Tower, Pavilion Elite, Banyan Tree Kuala Lumpur, Intermark Mall, and Pavilion Bukit Jalil, which are some of the most visited shopping, business, and hospitality spots in the city. These places attract many visitors daily, making strong indoor internet connection important for both businesses and guests.
Under the partnership, U Mobile will implement its 5G-Advanced (5G-A) in-building coverage (IBC) system across properties, enhancing network performance in retail, office, and hospitality environments that rely on reliable connectivity.
This system supports multiple mobile network operators, ensuring consistent indoor coverage for tenants, businesses, and visitors, especially in high-density buildings. U Mobile will also collaborate with Pavilion REIT to explore 5G-A use cases for digitalising building operations, enabling reliable systems like security monitoring and smart sensors.
For the public, this deployment enhances indoor connectivity for shopping, working, and staying in these properties, providing smooth digital experiences such as navigation and real-time services across all building floors. This initiative addresses the increasing demand for networks that support modern connectivity and building systems.
Woon Ooi Yuen, Chief Technology Officer of U Mobile, said “U Mobile’s approach to ULTRA5G deployment goes beyond just outdoor coverage. We also believe in prioritising deep in-building coverage to ensure that customers experience seamless, high-performance connectivity wherever they are whether indoors or outdoors. This allows us to support not just everyday usage, but also more advanced, business-critical applications that require consistency, reliability and scale.”
Dato’ Phillip Ho, CEO of Pavilion REIT, said “At Pavilion REIT, we are committed to continuously enhancing the quality of our properties through technology that improves both operational efficiency and the overall visitor experience. This collaboration with U Mobile supports our efforts to strengthen in-building connectivity across our assets, complementing the broader 5G ecosystem within our properties.
By enabling more reliable indoor coverage, we are better positioned to support the evolving needs of our tenants, business partners and visitors, while advancing smarter and more responsive building operations.”