Lifestyle Tech

Touch ‘n Go eWallet launches GOprotect to offer convenience of choosing various types of insurance with 7 partners

Alan Ni, Chief Executive Officer of TNG Digital (fourth from the left), and Desmond Teoh, Chief Financial Services of TNG Digital (fifth from the left), together with insurance partners,  (L-R) Shamsul Azman Alias, CEO of Zurich General Takaful Berhad, Hazruddin Hassan, CMO of Takaful Malaysia, Ang Yien Chia,  SVP- Broking, Bancassurance,  Affinity & Online of MSIG , Heng  Zee Wang, CMO of AIA Berhad, Hamzah Alias, SVP- Agency Division of Takaful Ikhlas, Andrew Sim, COO of Allianz General Insurance Company (M)  Berhad and Asmah Daud, Head of Commercial of Etiqa General Takaful Berhad at the launch of GOprotect.

Touch ‘n Go Group, via TNG Digital Sdn Bhd (“TNG Digital”), owner and operator of Touch ‘n Go eWallet, has launched GOprotect, a platform where its users can purchase various types of insurance offerings conveniently through the eWallet app. GOprotect currently features the 6 insurance products available on the eWallet app, namely, WalletSafe, SafeTrip, SafeHome, CarInsure, CI Insure, and MotoInsure to cover various customers’ needs. 

With GOprotect, Touch ‘n Go eWallet users can purchase an insurance plan in less than 3 minutes after comparing quotes from leading insurance partners such as AIA Malaysia, Allianz, Etiqa, MSIG, Takaful Ikhlas, Takaful Malaysia, and Zurich Takaful. Users are also guaranteed a hassle-free claim process through the 24/7 insurers’ claim hotline. Besides being able to purchase their insurance plans conveniently, they can also keep track of the insurance policies in an organised manner through the “My Policies” tab on their eWallet app. Besides the cashless convenience, users can rest assured that their transactions are safe and secure.

Alan Ni, Chief Executive Officer of TNG Digital Sdn Bhd said, “Touch ‘n Go eWallet already has more than 2 million policies issued since the launch of its first insurance product in July 2021. In 2022 alone, we managed to issue 1.5 million policies and we plan on doubling the number of policies this year. We will continue to improve the overall insurance penetration, especially amongst the B40 group, which is still very low at only 30%. By working closely with our trusted insurance partners, Touch ‘n Go eWallet will introduce more value-for-money insurance products in the near future.”

There are additional benefits in purchasing insurance plans with Touch ‘n Go eWallet. Starting from just RM1* for 6 months, users can get themselves protected with WalletSafe, in the event of death caused by accident or COVID-19, paying up to ten times the balance amount, with a maximum of RM25,000 in their Touch ‘n Go eWallet and GO+ balance.

If users are looking to travel domestically, they can opt to purchase SafeTrip, starting from RM3* daily, and get covered for travel inconvenience, medical expenses, personal accidents, and extra COVID-19 protection. 

SafeHome is a simple and affordable fire insurance plan which offers up to 66% savings and protects one’s home against losses or damages for up to RM3 million for the building and up to RM50,000 for its contents due to events such as fire and lightning. As added benefits, users can expect to receive RM2,000 cash relief and RM5,000 per person in medical coverage. A free cancellation note is also provided for users to cancel their existing policy. Users will get a full refund within 60 days of their policy start date if they are unable to terminate their policy with the bank. 

The latest insurance offering, CI Insure is a health insurance plan, which covers the top 5 critical illnesses in Malaysia. The plan offers a Lifestyle Assistance Allowance benefit which provides cash allowance of up to RM5,000 per month for up to 3 months, home nursing care, hospice care, palliative care, and home cleaning expenses to support day-to-day living upon diagnosis of the critical illness covered under the plan. In addition, users can obtain professional medical opinions and treatment recommendations from leading healthcare specialists through the Personal Medical Case Management Service provided by Teladoc Health, Inc., a global virtual care leader with over 20 years in telehealth services.

For CarInsure, users are provided with free personal accident protection worth up to RM50,000. Likewise, with MotoInsure, it offers the option of renewing road tax in conjunction with their insurance purchases. 

Ni continued, “Touch ‘n Go eWallet has always envisioned becoming a one-stop alternative to banking solutions, providing our users a platform to access a full suite of financial services products. We are one step closer to that vision with the launch of GOprotect today. We will continue to build that pipeline by working with various partners to grow our financial services offerings which will benefit and add value for our users.”

Starting from now till 31 May 2023, Touch ‘n Go eWallet will award 100% cashback to 6 lucky winners daily when they purchase any insurance products through the eWallet. 

For more information about GOprotect, visit https://www.touchngo.com.my/consumer/insurance/

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