The next time you’re heading to the toilet at Sunway Pyramid, you might noticed something different. Well, that is largely due the mall is introducing Malaysia’s first Internet of Toilet (IoT) system.
According to management, this move is align to their organization plans for digitalisation efforts. The move for IoT system was made possible thanks to partnership with Singapore-based amenities experts Rigel Technology. The all-new smart toilet system will help optimise commercial toilet performance and efficiency within the building by utilising a centralised IoT system through data collection. This system by Rigel is the first of its kind in Malaysia, with its only other location being in Singapore to date.
With conventional toilet maintenance, supervisors are faced with challenges such as cleaning performance, faulty equipment and breakdowns that may not be effectively communicated to technicians that will lead to an unhygienic and unpleasant toilet experience for the user.
Jason Chin, General Manager of Sunway Pyramid shares, “Sunway has always been an advocate of smart cities and sustainable townships. Our venture into the IoT system complements this concept that encompasses a holistic vision, going beyond just being environmentally friendly. Another aspect is in elevating experiences for our customers, which translates to providing excellent facilities and high-performance facility management. That’s what we aim to achieve with IoT.”
This IoT introduction will provide the mall’s management with an overview of the toilet’s function and performance through specialised sensors and monitors attached to toilet consumables such as soap, paper holders, paper towel dispensers and waste receptacles; main water fittings comprising taps, urinals lavatories and push valves, as well as environmental monitoring such as air quality, temperature humidity, people counter and interactive feedback panel. There are also ammonia sensors to timely detect ammonia and prevent foul smell in the washrooms.
All of this will be transmitted to a cloud server that can be accessed through a web platform and mobile smart app for easy management and tracking in just a matter of clicks. For instance, the management team will be able to have a bird’s eye view of washroom performance, water consumption and other valuable data that can lead them to detect any anomalies or faults that can be addressed immediately before the situation progresses to reduce downtime, lower cost and even reduce water consumption for a more sustainable output.
By going smart, Sunway Pyramid also aims to optimize its workforce for maximum productivity. Through the IoT mobile app for example, cleaners will be notified on cubicles that require urgent attention in terms of cleanliness and replenishing of specific materials, as well as receive work allocation instantly.
“We recognise the need to constantly innovate to meet the demands of our customers. From Sunway Smart Parking to Customer Engagement Hub and Sunway eMalls, our journey in digitalisation, innovation and technology has just begun,” Jason concludes.
Credited to Sunway Pyramid