OPPO Malaysia is introducing two special after sales services exclusively for Malaysian Reno7 customers. The two services are Trustworthy Service Package and OPPO Premium Service which aims to give a peace of mind for ownership of the OPPO Reno7 Series 5G.
OPPO is truly making it possible to provide customers with not just an excellent device but also an enjoyable, distinctive experience and a satisfactory repair service, thanks to its new Trustworthy Service Package for customers who purchase the Reno7 Series 5G.
The Trustworthy Service Package includes six main services. Firstly, customers can enjoy a Free Send-in Repair Service, allowing them to send devices in for repair without visiting the customer care centre or paying for any shipping fees. Secondly, OPPO also provides professional after-sales services without any labour charge. On top of that, users can also enjoy the lifetime benefit of getting the latest updates available to optimize the phone’s system performance. Moreover, to protect your phone at a fraction of cost, OPPO is also introducing three OPPO Protection Plans under this package that includes an Accidental Damage Protection Plan, Screen Protection Plan, and Extended Warranty. You will also enjoy Service Day Repair Discounts where exclusive benefits and discounts are provided at selected OPPO service centres to give your phone a new experience from every 10th to 12th of each month. Last but not least, users will also enjoy a fast and reliable quick repair service with OPPO’s 1 Hour Flash Fix that is available in selected authorized service centres.
Exclusively for Reno7 Pro 5G’s customers, the OPPO Premium Service offers three essential amenities. Firstly, OPPO is offering a 24-hours Exclusive Hotline that answers customers’ questions and problems via its service hotline at 1-800-81-7666. Additionally, Reno7 Pro 5G users can enjoy a prioritized service through the “VIP” lane at the My OPPO Space. Lastly, to provide customers a top-level service, OPPO will push itself to offer services from exclusive engineers specifically cultivated through thorough rounds of screenings instead of outsourcing the repair service to third parties.