Lifestyle Tech

Google Wallet is officially available right now in Malaysia

Google has finally launched the Google Wallet service in Malaysia, which provides a safer, simpler and more helpful payment experience to people and supports digital items such as boarding passes. Malaysians can download Google Wallet from the Google Play Store now.

“According to the e-Conomy SEA 2022 report, digital payments are gaining popularity and are expected to hit almost $200B in gross transaction value in Malaysia by 2025. With millions of Malaysians now using their phones everyday to make payment, Google is excited to bring Google Wallet to Malaysia,” said Marc Woo, Managing Director, Google Malaysia. “With Google Wallet, Malaysians can tap to pay in stores or checkout seamlessly online. They can also easily access their boarding passes when they jet off for their year end holidays. Google Wallet helps keep everything protected in one place, no matter where you go.”

From left to right: Daniel Cheong, Head of Consumer Banking, CIMB Bank; Tee Chui Chee, General Manager – PB Card Services & Support, Public Bank; Hanif Yaakob, Director of Business Development, Mastercard Malaysia; Nick Drew, Head of Finance and Travel, Google Malaysia; Ong Shi Jie, Head of Payments, Hong Leong Bank; Clarice Yao, Head of Business Development, Visa Malaysia; and, Mohamed Galal, Deputy CTO, AirAsia.

Starting today, cardholders of CIMB Bank (Mastercard credit cards), Hong Leong Bank (Visa credit and Mastercard debit card), Hong Leong Islamic Bank (Mastercard debit card) and Public Bank (Visa credit and debit cards) will be able to add their payment cards to Google Wallet and pay with their Android phones or Wear OS devices where contactless payments are accepted. Cardholders of HSBC (Visa and Mastercard credit card) and HSBC Amanah (Visa and Mastercard credit card) will also be able to add their cards to Google Wallet in the coming months. Payment cards from Google Wallet can be used to pay online or in-app at brands such as Airbnb, Al-Ikhsan Sports, Applecrumby, Eat Cake Today, Shopee, or wherever you see the Google Pay button. 

For those heading off to their year end holidays, besides tapping to pay for their train ride to the airport, they can also add boarding passes from AirAsia and in the coming months, Malaysia Airlines. With boarding passes in Google Wallet, they will be notified of changes to departure time and gate changes to ensure they can breeze through the boarding gates at the airport. Furthermore, they will be able to tap and pay in a safe and secure manner using Google Wallet during their overseas travel, without the need for their physical card. 

Using Google Wallet is simple

If you already have an eligible credit or debit card saved to your Google account, it will automatically appear in Google Wallet; you’ll just need to set it up for contactless payments by following the steps on screen. If you don’t have a card saved and would like to add a new card to Wallet, tap “Add a card” in the carousel at the top of the page, and you’ll be prompted to review and accept the issuer terms and conditions before use. Once you accept and verify your card information, cards will be tokenized and ready for use in Google Wallet.

Adding digital items such as boarding passes to Google Wallet is equally simple and can often be done with a few taps. For example, after purchasing a flight ticket from the airasia Super App, you’ll see a button labeled “Add to Google Wallet” that will create the digital version of the boarding pass in your Google Wallet. 

Using Google Wallet is secure

Privacy and security are the cornerstone of Google Wallet – it gives you all the security of your Android phone and it includes industry-standard tokenization. When you use Google Wallet, transactions are made using an alternate card number (a token), which is device-specific and is associated with a dynamic security code that changes with each transaction. 

Banks will also need to verify the cardholder before you can add a card to your phone, and you can set a screen lock so a stranger can’t access what’s on your device. If your phone is ever lost or stolen, you can simply use the “Find My Device” function to instantly lock your device from anywhere, secure it with a new password, or even wipe it clean of your personal information and payment card details.

Google also want to provide transparency and control around how information is managed, and you can update these settings from the Google Wallet app or on your computer at myactivity.google.com/product/wallet

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