foodpanda Malaysia has recently launched pandasafe, a long-term safety initiative aimed at empowering delivery partners. This programme is developed with key partners such as Allianz Malaysia, Hong Leong Bank, and PERKESO.
The launch ceremony at foodpanda’s headquarters was officiated by YB Anthony Loke, Minister of Transport Malaysia, who praised the initiative as a positive step for Malaysia’s gig economy workforce.
“The safety of our delivery partners must be treated as a national priority,” said YB Anthony Loke. “I applaud foodpanda and its partners for stepping up with a long-term, structured programme that goes beyond awareness. pandasafe sets a new benchmark for how companies can take responsibility in making our roads safer for gig workers.”
pandasafe is a data-driven safety ecosystem that integrates education, technology, behavioral science, and financial literacy to foster a long-term culture of road safety for delivery partners.
Tan Ming Luk, Managing Director of foodpanda Malaysia, states that pandasafe is a permanent commitment to rider wellbeing, not just a one-off initiative.
“Our delivery partners are the heart of foodpanda,” said Tan Ming Luk. “Every safely completed order and every rider who gets home safely is a success. With pandasafe, we’re embedding safety into every aspect of our operations, every day. It’s not a seasonal campaign; it’s a permanent shift in how we operate. This is our commitment to our riders, their families, and the communities we serve.”
Under the pandasafe initiative, foodpanda will roll out a range of integrated safety measures, including:
- Structured rider training programmes focused on safe riding techniques
- Telematics tools to help riders monitor and improve their riding habits
- Road safety modules and first aid training, with Allianz Malaysia providing First Response and CPR training, equipping riders with the knowledge to act swiftly in emergencies
- Social protection education and P-Hailing Safety Induction training, conducted in collaboration with PERKESO, ensuring riders are protected and informed under Malaysia’s safety net framework
- Defensive riding techniques and braking skills training, supported by Hong Leong Yamaha Motor, enhancing rider control and road awareness
- Financial literacy and financial safety programmes, led by Hong Leong Bank, to help riders manage their income, plan for the future, and achieve greater financial wellbeing
These components are designed to work in tandem, creating a holistic framework that not only reduces risk but also builds long-term wellbeing for riders across the country.
“Safety is not just a policy — it’s a culture,” added Tan. “And building that culture takes the right partnerships and the willingness to do things differently if it means ensuring our riders get home safely. That’s why this coalition matters.”