The CTOS SME Biz Day 2025 kickoff event in Kuala Lumpur concluded successfully, highlighting a pivotal moment for SMEs in Malaysia to adopt digitalisation and innovation. Officiated by Yang Berhormat Tuan Gobind Singh Deo, Minister of Digital, the event attracted nearly 1,000 attendees, including government officials, industry experts, and entrepreneurs.
CTOS hosted its 3rd annual SME Biz Day through its CTOS for Business division. This initiative underscores CTOS’s commitment to SME growth, collaborating with industry leaders to equip businesses with essential tools and strategies for competitiveness and resilience in a changing market. Through this event, CTOS reaffirmed its position as a crucial partner for SME success.
Yang Berhormat Tuan Gobind Singh Deo, Minister of Digital, who officiated the event, remarked, “Today, we find ourselves in a dynamic and competitive market that presents opportunities, and challenges. For businesses in Malaysia to rise to the occasion, digitalisation is key. Together, let’s build a future where Malaysian SMEs are not only competitive, but also leaders in the global digital field. But before we aim for the skies, let’s get the basics right – by ensuring we are all aligned with the nation’s digital aspiration.”
Kevin Loh, Interim Group Chief Executive Officer of CTOS Digital Berhad, added, “In today’s era, digitalisation plays a pivotal role—not only in delivering a seamless experience to your customers, but also in unlocking your potential to scale regionally and globally. We believe that our economy will only thrive when our business communities thrive as well. In line with Malaysia’s national agenda to digitalise and strengthen the SME sector, we have created this platform to bring together key government agencies, industry associations, successful entrepreneurs, and our technology partners—so that, together, we can provide SMEs with the insights, tools, and support they need, driving them to digitalise, transform, and innovate.”
Empowering SMEs through Digitalisation, Transformation, & Innovation
This year’s event highlighted the need for SMEs to adapt to digitalisation to access broader market opportunities.
The first panel, Scaling SMEs: Unlocking Growth in Capital, Finance, Digital & Global Expansion, featured experts from SME Corp, MATRADE, MDEC, and SAMENTA discussing how SMEs can utilize capital and digital tools to expand beyond Malaysia. Collaboration was emphasized as key to overcoming challenges and enhancing productivity through partnerships in the gig economy.
The second panel, Winning Through Agility: Lessons from Successful Entrepreneurs, showcased entrepreneurs from Mydin, BloomThis, Montigo, ZUS Coffee, and Anjoe Raw Beaute sharing their strategies for navigating the dynamic business landscape. They discussed leveraging social media and e-commerce to resonate with today’s digitally-savvy customers.
During the event, Khairy Jamaluddin (KJ), co-host of Keluar Sekejap, and Lee Shin Mei, COO of CTOS Data Systems, led a captivating session. KJ emphasized the need for resilient leadership in SMEs, particularly in today’s unstable economy. He noted that leaders must balance hands-on management with strategic thinking to navigate uncertainties and ensure SMEs thrive in challenging conditions.
Attendees of this year’s SME Biz Day were able to hear from key speakers and visit booths from partners such as LHDN, AutoCount, AWS, CIMB, Maybank Islamic, MOCHI Technologies, Pos Malaysia, Salesforce, Samsung, U Mobile, Unifi Business, and Zoho.
Join us in Penang, Johor & Kuching
CTOS SME Biz Day 2025 has raised the standard for SME events in Malaysia, offering a platform for businesses to connect, learn, and grow. The roadshow will continue in Penang (12 June), Johor (9 July), and Kuching (19 August). For more details on SME Biz Day, visit https://ctoscredit.com.my/business/ctos-sme-biz-day.
For more information on CTOS and its initiatives, visit http://www.ctoscredit.com.my/.