Alibaba Cloud Strengthens Momentum in Malaysia going into 2021

Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group announced that it has seen exceptional client base growth in 2020 across a range of industries throughout Malaysia. This shows the adaptability of cloud technologies to meet the specific needs of different industries. It also is a testament as to how more organizations in the region are leveraging intelligent cloud services to redesign their operating models in the new normal against COVID-19 pandemic.

This achievement is due to the strategy that has been put in place by Alibaba Cloud, strengthening the ecosystem build-up with local partners and supporting the digital transformation of customers of all sizes. New customers range from various industries including technology, banks, FinTech, retail, internet, media and hospitality industry.

Jordy Cao, General Manager of Malaysia, Alibaba Cloud Intelligence said, “Alibaba Cloud’s growing momentum in Malaysia demonstrates how cloud-based intelligent solutions can be successfully applied for digital transformation in all industries. Moving into 2021, we will enhance our collaboration with more independent software vendors to provide tailor-made solutions to customers, and put more resources on managed service partners to improve service quality continuously, including training to cultivate more digital talents for local market.”

In partnerships with Alibaba Cloud throughout 2020, customers from across Malaysia are able to access proven technologies such as cloud computing, database and artificial intelligence (AI) to develop innovative solutions that meet their own specific industry demands. These local partners and customers include:


Leveraging cloud technology through Alibaba Cloud has allowed CIMB to enhance the speed-to-market of new digital and digitization solutions, whilst meeting the challenges of the industry’s regulatory and compliance requirements.

Revenue Monster

An industry pioneer, Revenue Monster was the first in Malaysia to implement cloud infrastructure to comply with Central Bank requirements. In partnership with Alibaba Cloud, they are now able to help organizations innovate in a pace never seen before with its Fintech-As-A-Service (FaaS) and Financial Cloud solutions.

Genting – Virtual Queue (VQ) Solution for Resorts World Genting Theme Park

Alibaba Cloud and Genting Malaysia will collaborate to deploy a Virtual Queue (VQ) Solution at their new outdoor Resorts World Genting Theme Park. The newly developed system will integrate Alibaba Cloud’s advanced technology with individual ride’s queuing system to provide a seamless and engaging entertainment experience from start to finish.

PrestoMall – Showcase of PolarDB

The elasticity, scalability and high availability features of PolarDB helped PrestoMall prepare its system to resume to normal performance quickly in case of any hardware failure, which is essential in supporting the business’s online activities real-time.

Sabah Pay – Accelerating Financial Inclusion

Sabah Pay is the state’s latest initiative to embrace digital economy last September when Sabah Credit Corporation (SCC) was given the mandate to set up the state’s e-wallet platform. Alibaba Cloud’s IaaS service provides Sabahans a comprehensive platform to conduct and record payments through a variety of citizen-centric services, as well as acting as a one-stop source for every visitor to know more about the state. The IaaS system will also offer elasticity and scalability, while maintaining cost efficiency.

Universiti Tunku Abdul Rahman (UTAR)

The MoU between UTAR and Alibaba Cloud Academic Empowerment Program (AAEP) provides students and staff easy access to the high-quality learning resources as UTAR students can pursue Alibaba Cloud certification and stand a chance to intern with the company after successful completion of the courses. Both parties will jointly promote cloud computing by conducting collaborative seminars, guest lectures, workshops and training activities to lay a strong technical foundation for the young generation.

Xiamen University Malaysia (XMUM)

To enhance the education and skills of the cloud computing staff and students through the Alibaba Cloud Academic Empowerment Program (AAEP). XMUM’s staff and students can also join the Alibaba Cloud’s Student Education Program, where upon completion they will receive a certification from Alibaba Cloud. Alibaba Cloud also plays an advisory role at XMUM to ensure the content of the courses remains relevant and focused on the future needs of the industry, so students are well prepared for their careers.

Ranked by Gartner as the biggest Infrastructure as Service (IaaS) provider in the Asia Pacific region for the third year in a row., Alibaba Cloud remains the only international cloud service provider operating two local datacenters in Malaysia since 2017, providing Malaysian enterprises with a local choice to build their businesses and run their applications on powerful, reliable and secure world-class global cloud platform; while developing technical talents and promoting innovation and entrepreneurship.

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