BENGALURU, India, Oct. 8, 2020 /PRNewswire/ — Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, announced today that Forrester has named Infosys a global leader in Digital Process Automation (DPA) Services, in its recent report entitled “The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020”. Infosys ranked highest in the “current offering” category and among the top two in the “strategy” category. The report notes Infosys’ long history in process automation and a deep, impressive expertise in executing large and sophisticated projects across North America, Europe, and Asia.
For the report, Forrester assessed 13 service providers through its 22-criteria evaluation of DPA services. The report recognizes Infosys for its investments in unique IP to ease the development experience on DPA platforms and strengths in process discovery, modeling, and documentation. The report also acknowledges Infosys’ mature customer experience.
Dinesh Rao, EVP and Global Head – Enterprise Application Services, Infosys, said, “We see global enterprises moving towards a cloud economy that makes them adaptable, flexible and interoperable. Our innovative digital process automation offerings, part of Infosys cobalt, help enterprises accelerate this cloud journey. Our FLUID DPA strategy, a core differentiator together with our digital capabilities, including low code application development, deliver perceptive experiences and responsive business value chains. This helps organizations in accelerating their speed to market and evolving towards becoming a resilient live enterprise. Being recognized as a Leader by Forrester validates for us the excellence of our capabilities and investments made in this space.”
Rob Koplowitz, Vice President, Principal Analyst Serving Application Development & Delivery Professionals and John Bratincevic, Senior Analyst at Forrester, wrote in the report, “Infosys excels in areas related to wide technology deployment. Process discovery, modeling, and documentation are all strengths — with extensive partnerships to match. Its work enabling citizen developers is also industry-leading, with investments in unique IP to ease the development experience on DPA platforms and provide in-context feedback through virtual coaches. Infosys’ customer experience methodology is also very mature, and reference client feedback indicated strong customer experience results. Infosys is a good choice when you have a wide range of sophisticated DPA needs that require deep technical and process expertise.”
A complimentary copy of the Forrester Wave for Digital Process Automation Services, Q3 2020 report can be accessed here – https://www.infosys.com/services/digital-process-automation/insights/positioned-leader-forrester-wave-2020.html
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2020. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company’s filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.